versaSRS Help & Service Desk - ITSM/ITIL is a free trial software application from the Helpdesk & Remote PC subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2014-04-07. The program can be installed on Win7 x32, Win7 x64, WinVista, WinXP.
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
versaSRS Help & Service Desk - ITSM/ITIL (version 6.0) has a file size of 19.70 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 326 times.
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